Shipping Policy

1.How much does shipping cost?

We offer international shipping globally. The freight is on the customer's account。

2.When will my order ship?

Once we receive your order, our warehouse team will process the order within one business day. While also adhering to international shipping distancing measures, please allow 1 to 7 business days for your order to ship.

3.How long does it take for my order to be received?

We try to deliver your product no matter where you are located, as fast as possible. Therefore, we partner with different shipping companies.The exact time depends on the actual situation.

4.Will I be charged international duties and/or taxes?

Customs duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.

5.Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.

6.Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at tony@zsamp.com ，if you believe you have provided an incorrect shipping address.

7.Lost/Stolen Packages:

Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at tony@zsamp.com